Covid-19 Updates

Update to services 27th March

We are working towards a click-and-collect / ring-and-collect service with local delivery available for large items. As many of our products as possible will be available to purchase on this site in order to minimise contact. Please be patient as we modify our website and postage options. Thank you.

***IMPORTANT UPDATES TO OUR SERVICES 25th MARCH***

We remain open from 10-4

For the safety of our staff and customers, strict social distancing measures are in place.

Admittance is limited to one person at a time and please observe the two-meter rule once inside.

No casual browsing.

Payments are by card only and repairs should be paid for over the phone before collection.

If possible, please clean repairs before dropping them off and we will disinfect all bikes upon entry.

For information on our products and services, please call 01228 523142, email palacecycles@mac.com or use the 'contact us' tab below.

During these strange times we would like to wish all our customers well and assure you that your health is our first priority. Thank you for your cooperation and continued support at this time.

 

Service Update 20th March 

We are ensuring that door handles and contact points are disinfected several times a day when the shop is open. Our staff will be washing their hands regularly to minimise infection risks

If you are troubled about visiting us in person please call us on 01228 523142. We will be happy to speak to you over the phone or by email etc. if you would like more assistance. If you require a visual guide to products we can communicate through Facebook or Instagram.

We can deliver or collect new products or repairs in the nearby area and make arrangements so that we minimise personal contact. Also further afield we can continue to deliver via TNT or Royal Mail.

We can also collect and deliver repairs from your location. Our workshop will remain open.

Stay safe and healthy and enjoy your cycling.

Mike, Emily, Joe and Emil.